Return & Exchange Policy

Returns & Exchanges

At Nyoshopping, your satisfaction is our top priority. Every item we ship goes through strict quality checks — but if something doesn’t feel right, we’re here to make it right.

30-Day Hassle-Free Returns

You have 30 days from the date of delivery to return your item. To be eligible for a return:

The item must be unused, unworn, and in its original condition
All original tags and packaging must be intact
A valid proof of purchase is required

Note: Items that do not meet these conditions may not qualify for a return or refund.

How to Initiate a Return

To start a return, email us at info@nyoshopping.com with your order number and reason for return. Once approved, you may send your item to the address below:

Return Address:
Nyoshopping
30 N GOULD ST STE R Sheridan, WY 82801 United States
Phone: +1 (307) 243-8982
Email: info@nyoshopping.com

Important: Customers are responsible for return shipping costs. Please include your order number inside the return package and share tracking details once shipped.

Refunds

Once we receive and inspect your returned item:

We’ll notify you via email about the status of your refund
If approved, your refund will be processed to your original payment method within 5–10 business days
Your bank or card issuer may take additional time to reflect the funds

Restocking Fees

We do not charge any restocking fees on returns. You will receive a full refund for all eligible returned items, provided they meet our return conditions. There are no hidden charges or deductions from your refund amount.

Customs Duties & Taxes

International orders may be subject to local customs duties or import taxes. These charges are the responsibility of the customer and are not covered in the purchase price.

Items Not Eligible for Return

Custom-made or personalized items
Used, worn, or washed products
Items returned without original packaging or tags
Bulk purchases made solely for testing purposes
Returns initiated after 30 days of delivery

Exchanges

If you need a different size or color, we’re happy to offer exchanges provided that:

The product is in its original, unused condition
You cover the return shipping cost

To request an exchange, email us at info@nyoshopping.com with your order number and exchange details.

Order Cancellations

Before Shipment: Orders can be canceled if not yet shipped. Email us with subject: CANCEL [Your Order Number].

After Shipment: If your order has shipped, you can still return it once delivered. Email us with subject: REFUND [Your Order Number] for assistance.

Quality Inspection Promise

Every item is inspected for:

Accurate sizing and measurements
Strong stitching and craftsmanship
Material quality and color consistency

If you receive a defective item, please email us with clear photos and description. We’re committed to resolving any quality concerns.