Shipping Policy

Last updated: July 16, 2026

Thank you for shopping with Nyoshopping. This Shipping Policy explains where we ship, where orders are dispatched from, our shipping charges, processing and delivery estimates, customs responsibilities, tracking procedures, and what happens when a shipment is delayed, refused, lost, or returned.

By placing an order through Nyoshopping, you agree to the terms of this Shipping Policy.

1. Business and Fulfillment Information

Nyoshopping is an online retail store operated by ASH Dispatchers LLC, a limited liability company registered in Wyoming, United States.

Our business operations and order fulfillment are managed from Pakistan. Orders are processed, prepared, and dispatched from Pakistan through international courier services.

The Wyoming address listed below is our registered business address. It is not a retail store, warehouse, product dispatch facility, or customer return center.

Store Name: Nyoshopping
Legal Business Name: ASH Dispatchers LLC
Owner and Authorized Representative: Sohaib Asaad
Wyoming Registration Number: 2024-001504335
Registered Office Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Business Operations and Fulfillment: Pakistan
Email: info@nyoshopping.com
Phone: +1 307-243-8982
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MST/MDT)
Response Time: We aim to respond within 24 hours.

Customers must not send products or returns to our Wyoming registered business address unless our Customer Service Team has specifically authorized that address in writing. Approved return instructions and the applicable return destination will be provided after a return request has been reviewed.

2. Shipping Coverage

Nyoshopping offers international shipping to countries and destinations available during checkout.

Although we commonly describe our service as worldwide shipping, delivery may not be available to every country, territory, region, or address. Shipping availability depends on:

• Applicable laws and trade restrictions;

• International sanctions and export restrictions;

• Courier service availability;

• Payment-provider availability;

• Customs regulations;

• Remote-area service limitations; and

• Other legal, safety, or operational restrictions.

A country appearing during checkout generally indicates that shipping is available to that destination. However, we reserve the right to cancel and fully refund an order if the destination cannot legally or operationally be served.

We do not knowingly ship to destinations where the sale, export, import, or delivery of the ordered products is prohibited.

3. Shipping Charges

We offer free standard international shipping on eligible orders to destinations available during checkout.

Nyoshopping does not add a standard shipping charge to eligible orders.

Free shipping does not include import duties, customs duties, brokerage charges, customs clearance fees, local taxes, value-added tax, or other government-imposed charges that may apply when an order enters the destination country.

Any applicable customs or import charges are separate from Nyoshopping’s shipping charge and are normally payable by the recipient.

4. Currency

All product prices and order amounts displayed on our website are listed in United States dollars (USD) unless another currency is expressly displayed during checkout.

Your bank, card issuer, or payment provider may apply currency-conversion charges or international transaction fees. These charges are determined by the applicable financial institution and are not collected or controlled by Nyoshopping.

5. Order Processing Time

Orders are normally processed within:

1 to 3 business days

Processing time begins after:

• The order has been successfully placed;

• Payment has been authorized or received;

• Any required fraud or payment verification has been completed; and

• All information required to fulfill the order has been provided.

Processing time refers to the period required to verify, prepare, pack, and transfer an order to the applicable courier. It does not include transit time after the courier has received the shipment.

Business days are Monday through Friday, excluding applicable public holidays and days on which our fulfillment operations or courier services are unavailable.

6. Order Cut-Off Time

Our order cut-off time is:

4:00 PM Mountain Time, Monday through Friday

Mountain Time may operate as Mountain Standard Time or Mountain Daylight Time depending on the applicable date.

Orders placed before the cut-off begin processing according to the applicable business-day schedule. Orders placed after the cut-off, on weekends, or on public holidays begin processing on the next available business day.

The cut-off time does not mean that every order will be dispatched on the same day. Our standard processing period remains 1 to 3 business days.

7. Estimated Transit Time

After an order has been processed and transferred to the courier, the estimated transit time is:

6 to 8 business days

Transit time begins when the courier accepts or collects the shipment.

8. Total Estimated Delivery Time

Our total estimated delivery time is:

7 to 11 business days

This estimate consists of:

• Processing time: 1 to 3 business days; and

• Transit time: 6 to 8 business days.

These delivery estimates apply to supported destinations under normal operating and customs-clearance conditions. They are estimates and not guaranteed delivery dates.

Delivery may take longer because of circumstances outside our reasonable control, including:

• Customs inspection or customs clearance;

• Incomplete customs documentation;

• Import-duty or tax payment requirements;

• Remote or extended-area delivery;

• Incorrect or incomplete delivery details;

• Recipient unavailability;

• Public holidays;

• Severe weather;

• Natural disasters;

• Political or civil disruption;

• Carrier network congestion;

• Security inspections;

• Government restrictions;

• International transportation disruptions; or

• Other events outside our reasonable control.

Where a delay occurs, we will provide available tracking or carrier information and assist the customer with reasonable shipment inquiries.

9. Courier Services

Depending on the destination, product, shipment route, and courier availability, orders may be delivered through:

• DHL;

• Skynet;

• FedEx;

• UPS;

• USPS; or

• Another suitable tracked international or local delivery partner.

The courier is selected based on the delivery destination, service availability, shipment requirements, and operational suitability.

A shipment may be transferred between international and local delivery partners during transit. For example, an international carrier may transfer the parcel to a local postal or courier service for final delivery.

Customers cannot always select a specific courier unless that option is expressly provided during checkout.

10. Shipping Origin

Orders are processed and dispatched from Pakistan.

The package, courier tracking information, customs documentation, or return instructions may therefore identify Pakistan as the shipment or fulfillment origin.

The fact that ASH Dispatchers LLC is registered in the United States does not mean that products are stored in or dispatched from the United States.

11. Customs, Import Duties and Taxes

International orders may be subject to:

• Import duties;

• Customs duties;

• Customs clearance fees;

• Brokerage charges;

• Value-added tax;

• Goods and services tax;

• Local sales tax; or

• Other government or carrier-imposed charges.

Unless expressly stated otherwise during checkout, orders are shipped on a Delivered Duty Unpaid basis, sometimes described as DDU or DAP. This means that applicable import duties, taxes, and customs charges are not included in the product price and are the responsibility of the recipient.

Nyoshopping does not control these charges and cannot guarantee their amount. Customs rules and thresholds differ by country.

Before placing an order, customers should contact their local customs or tax authority when they require information regarding potential import costs.

A requirement to pay import duties or taxes does not mean that Nyoshopping has charged the customer an additional shipping fee.

12. Customer Responsibility for Customs Clearance

The recipient is responsible for cooperating with the courier and customs authorities when information, identification, documents, payment, or authorization is required to complete customs clearance or delivery.

Customers must respond promptly to requests from the courier or customs authority.

If a shipment is delayed, refused, abandoned, confiscated, destroyed, or returned because the recipient:

• Did not pay applicable customs duties or taxes;

• Did not provide required customs information;

• Did not respond to the courier;

• Refused customs clearance;

• Provided incorrect information; or

• Failed to comply with applicable import requirements,

the order may be treated as a refused, unclaimed, or undeliverable shipment.

Any refund in such circumstances will be handled under our Refund and Returns Policy. Actual non-refundable shipping, return transportation, customs, carrier, or handling charges incurred by Nyoshopping may be deducted where legally permitted.

13. Shipment Confirmation and Tracking

After an order has been processed and dispatched, we will normally send a shipment-confirmation email containing available tracking information.

Tracking information may take approximately 24 to 72 hours to become active after dispatch because the courier may need time to scan and register the shipment.

Customers are responsible for:

• Providing a valid email address;

• Checking their inbox and spam or junk folder;

• Monitoring the tracking status;

• Responding to courier communications; and

• Contacting us promptly if there appears to be a delivery problem.

Some courier tracking systems may not display every movement while an international shipment is between countries or awaiting customs clearance.

14. Accurate Shipping Information

Customers must provide complete and accurate delivery information when placing an order, including:

• Recipient’s full name;

• Street address;

• Apartment, suite, unit, or building number;

• City;

• State, province, or region;

• Postal or ZIP code;

• Country;

• Active telephone number; and

• Active email address.

Nyoshopping is not responsible for delays or failed deliveries caused by incorrect, incomplete, outdated, or misleading information supplied by the customer.

15. Address Changes

Customers should contact us immediately when a shipping-address correction is required.

An address change can only be made when:

• The request is received before dispatch;

• The order has not been transferred to the courier; and

• The requested change can be completed without creating a fraud, payment, customs, or operational concern.

We cannot guarantee that an address can be changed after an order has entered processing.

Once a parcel has been dispatched, the customer may need to contact the courier directly. Courier-approved address changes, rerouting, or redelivery may involve additional charges, which may be payable by the customer.

Nyoshopping is not responsible for delivery to an address that the customer entered incorrectly and did not correct before dispatch.

16. Order Modifications and Cancellations

Customers may request an order modification or cancellation within 24 hours of purchase.

Requests must be sent to:

info@nyoshopping.com

A modification or cancellation is not confirmed until Nyoshopping accepts it in writing.

After an order has entered processing, production, customization, packing, or dispatch, it may no longer be possible to modify or cancel it.

The inability to cancel an order after processing has started does not remove any eligible return or exchange rights described in our Refund and Returns Policy.

17. Delivery Attempts

The courier may contact the recipient or attempt delivery using the telephone number, email address, or shipping address provided during checkout.

The customer is responsible for:

• Being available to receive the parcel;

• Following courier instructions;

• Arranging redelivery where available;

• Collecting the parcel from a designated location when required; and

• Completing any customs or identification requirements.

The number and timing of delivery attempts are determined by the courier and may differ between destinations.

18. Delayed Shipments

A shipment is not automatically considered lost merely because it has exceeded the original estimated delivery period.

International shipments may remain in transit or customs clearance without frequent tracking updates.

When an order appears delayed, customers should:

1. Review the tracking information;

2. Check for courier emails, telephone calls, or delivery notices;

3. Contact the courier when the tracking page instructs the recipient to take action; and

4. Contact Nyoshopping at info@nyoshopping.com if additional assistance is required.

We will review available tracking information and, where appropriate, submit an inquiry to the courier.

Carrier investigations may require additional time and must normally be completed before a shipment can be treated as lost.

19. Lost Shipments

If tracking indicates that a shipment may have been lost, customers must contact us with:

• Their order number;

• The recipient’s name;

• The shipping address; and

• Any relevant courier correspondence.

We will verify the tracking information and may open an investigation with the courier.

A replacement or refund will be considered after the courier investigation confirms that the shipment was lost, subject to the circumstances of the case and our Refund and Returns Policy.

We are not responsible for a shipment delivered to the address provided by the customer when the address was incorrect, incomplete, or unauthorized.

20. Shipments Marked as Delivered

If tracking shows that a package was delivered but the customer cannot locate it, the customer should:

• Check around the delivery location;

• Ask household members, neighbors, reception staff, security staff, or building management;

• Review any delivery photograph or delivery notice;

• Contact the courier; and

• Notify Nyoshopping promptly.

We will provide reasonable assistance and may request delivery confirmation from the courier.

A courier’s confirmed proof of delivery may be considered evidence that the shipment was delivered to the address supplied during checkout.

21. Damaged Packages

Customers should inspect the parcel when it is delivered.

When the package or product arrives damaged, the customer should contact us as soon as possible and provide:

• The order number;

• Clear photographs of the outer packaging;

• Clear photographs of the shipping label;

• Clear photographs or video of the damaged product;

• A description of the damage; and

• Any courier damage report available.

Customers should retain the product and all original packaging until we have completed our review.

Damage claims, replacements, returns, and refunds are handled according to our Refund and Returns Policy.

22. Refused or Unclaimed Shipments

A shipment may be treated as refused or unclaimed when:

• The recipient refuses delivery;

• The recipient does not collect the parcel;

• The recipient is repeatedly unavailable;

• The recipient does not pay applicable customs charges;

• The recipient does not provide required customs information;

• The delivery address is incorrect or incomplete; or

• The recipient does not cooperate with the courier.

If the shipment is returned to us or to an authorized return facility, any refund will be reviewed under our Refund and Returns Policy.

Where legally permitted, actual non-refundable costs incurred because of the refused or unclaimed shipment may be deducted from the refundable amount. These may include return shipping, carrier charges, customs charges, or related transportation expenses.

We do not charge a separate restocking fee unless such a fee is clearly disclosed in our Refund and Returns Policy.

23. Undeliverable Orders

If an order cannot be delivered because the destination is unsupported, the address is invalid, or the courier cannot complete delivery, we may:

• Request corrected information;

• Ask the customer to communicate with the courier;

• Arrange another delivery attempt where available;

• Cancel the order before dispatch; or

• Process the returned shipment under our Refund and Returns Policy.

If we determine before dispatch that the order cannot be shipped to the destination, we will cancel the order and issue a full refund to the original payment method.

24. Multiple Packages

An order may be divided into more than one shipment because of product availability, packaging requirements, weight limitations, or courier arrangements.

When an order is divided, the customer may receive:

• Separate shipment-confirmation emails;

• More than one tracking number; and

• Deliveries on different dates.

The customer will not be charged an additional standard shipping fee solely because we divide an eligible free-shipping order into multiple packages.

25. Delivery Estimates and Product Pages

The delivery information displayed on a product page, cart, checkout page, order confirmation, advertisement, or Merchant Center listing should be read together with this Shipping Policy.

Where a destination-specific estimate is displayed during checkout, that estimate may take precedence over a general estimate displayed elsewhere on the website.

Customers should review the final order total, destination, shipping charge, and available delivery information before completing payment.

26. Returns and Refunds

Shipping-related returns, exchanges, refunds, defective products, incorrect products, refused deliveries, and returned-to-sender shipments are governed by our separate Refund and Returns Policy.

Customers must contact our Customer Service Team before sending a return.

Do not send a product to our Wyoming registered legal office unless we have expressly provided that address as the authorized return destination.

Approved return instructions may identify a different return address based on the product, order, destination, and applicable return arrangement.

27. Events Outside Our Control

Nyoshopping is not responsible for a failure or delay caused by events outside our reasonable control, including:

• Carrier disruption;

• Customs action;

• Government action;

• International sanctions;

• Export or import restrictions;

• War or civil disturbance;

• Terrorism;

• Natural disasters;

• Severe weather;

• Epidemics or public-health restrictions;

• Strikes;

• Transportation shutdowns;

• Internet or telecommunications failures; or

• Other force-majeure events.

We will nevertheless take reasonable steps to communicate available information and assist customers where practical.

28. Changes to This Shipping Policy

We may update this Shipping Policy when our shipping services, fulfillment arrangements, courier relationships, legal obligations, or operational procedures change.

The revised version will be published on this page with an updated effective date.

Changes will not remove rights that have already arisen under applicable law.